Legal Disclaimer

Herewith we inform that is a privately owned service provider specialising in booking appointments at the Italian Consulate, advising and helping people to prepare data for submission. We are not representatives of the Italian Consulate and we are not related to the Italian Consulate. The official [email protected] website is free of charge to book appointments if people so wish to do it themselves.

1. Terms

By accessing the website at, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on Prenota Expert's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Prenota Expert's website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or "mirror" the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Prenota Expert at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on Prenota Expert's website are provided on an 'as is' basis. Prenota Expert makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, Prenota Expert does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Prenota Expert or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Prenota Expert's website, even if Prenota Expert or a Prenota Expert authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on Prenota Expert's website could include technical, typographical, or photographic errors. Prenota Expert does not warrant that any of the materials on its website are accurate, complete or current. Prenota Expert may make changes to the materials contained on its website at any time without notice. However Prenota Expert does not make any commitment to update the materials.

6. Links

Prenota Expert has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Prenota Expert of the site. Use of any such linked website is at the user's own risk.

7. Modifications

Prenota Expert may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Refunds

All payments are fully refundable until an appointment is booked. Prenota Expert has no control over an exact date of an appointment. Should another appointment be needed another payment will need to be completed. Prenota Expert will take into account unavailable dates before an appointment is booked.

We do not offer refunds if appointments are cancelled out of our control. The following cancellations for passport appointments can include but not limited to:

  1. You must be Italian.
  2. You must be registered to AIRE with the consular office.
  3. You must have been confirmed by a Comune in Italy as resident in the country of the consulate.
  4. If born outside Italy you must have your foreign birth certificate already registered with an Italian Comune.
  5. You can only have one appointment at a time
  6. You must be 12 or older.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of United Kingdom and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.